First of all - thank you for trusting Eclat and joining more than 500,000+ customers in Europe and the USA.
If you're reading this, it means you've made it to our product improvement program. Congratulations!
We strive to provide the best beauty and skincare products out there. Unlike big corporations, our way of achieving this goal is by listening to our customers: YOU!
As a token of appreciation for your time to fill in our survey and for helping us improve, you will receive another of your Eclat products for free.
Now you're wondering how to move forward? It's simple:
Next, click on "Send Message". See the screenshot below as to how it should look:
To ensure they can route you to the Eclat partnership program, after clicking "Send Message, send them the message "Eclat".
See the screenshot below, you should send the message "Eclat" to start the conversation:
Below I've also attached a video which shows you how it works on desktop:
If you have any questions, you can always reach out to us.
A bug hug,